Current Vacancies and Job Opportunities for Permanent Staff at PRG XL Video

We're always on the look out to add talented and enthusiastic people to our UK team, take a look at the job opportunities below to see if there are any vacancies that interest you. If there are, then please send your CV to the relevant contact person detailed in the job description.

  • Account Co-ordinator

Account Co-ordinator

Report to: Sales Director

Location: Hemel Hempstead

Main purpose of role: The primary role of the Account Co-ordinator will be to provide comprehensive support to the Account Managers in the preparation of jobs for clients.

Summary of principal duties and responsibilities:

  • Provide day to day administrative support to the Account Management Team.
  • General administrative work involved with projects, including booking transport, client account set up, quoting and general paperwork.
  • Resolve queries from clients in relation to their jobs, including delivery of kit to site.
  • Liaise with the Project Management Team to assist with last minute changes and updates to orders.
  • Take detailed messages outlining event requests and pass them onto the appropriate Account Manager for action.
  • Assist with adding jobs onto the in-house database, R2 & TEAM which ensures that kit is available for hiring, by clients.
  • Keep the in-house database, R2, updated in labour planning, with crew information for each event.
  • Invoice long duration projects and resolving accounting issues.
  • Manage after sales of consumables to clients, including invoicing where applicable, organising replacements and installation changes to equipment.
  • Liaise with the Asset Department to look at shortages and review availabilities of equipment where required.
  • Provide support to the Crewing Services Team in booking crew for events as well as booking hotel accommodation, flights, and raising purchase orders as necessary.
  • Keep crew up to date with arrangements for the event by passing on details of where and when the event is taking place including any site requirements.
  • Maintain a good communicative relationship with all other departments within the Company.
  • Provide job cover for other Account Co-ordinators as required.
  • Undertake ad-hoc duties and projects as deemed necessary and reasonable. Ensuring that the Company‚Äôs policies, rules, procedures and obligations are observed in carrying out the above duties.

Skills and attributes required:

  • Previous experience of working within a similar role with a good understanding of live events industry.
  • Excellent customer service skills.
  • Excellent administrative skills.
  • Highly numerate and literate with an ability to communicate effectively both verbally and in writing.
  • Strong organisational skills with the ability to multi-task/prioritise.
  • Attention to detail and high level of accuracy.
  • Resourceful and able to use own initiative.
  • Ability to take ownership of problems and act quickly.
  • Strong ability to build and maintain effective working relationships at all levels, internally and externally.
  • Excellent IT skills, including Word, Excel, PowerPoint and Outlook.
  • Experience of R2, TEAM and Salesforce computer packages would be beneficial but not essential as full training will be given.
  • Prepared to work additional hours if necessary.
  • Ability to travel to other locations if required.
  • High degree of personal drive.

To apply for this role, please email Tiffany Green with a copy of your CV and a covering letter.

Contact us
Fiona Johnson - HR Manager Fiona Johnson

Contact for HR at Longbridge, East Molesey, & Covent Garden

Phone: +44 (0)121 477 1162


Contact us
Tiffany Green - PA to Commercial Director/HR Manager Tiffany Green

Contact for HR at Hemel Hempstead

Phone: +44 (0)1442 849400


Contact us
Alistair Todd, Director of HR, PRG XL Video Alistair Todd

Director of Human Resources

Phone: +44 (0)845 470 6400


About PRG XL Video
Production Resource Group UK Ltd - warehouse and offices at Longbridge, Birmingham.

Learn more about our company, meet the UK management team, and read about our aims and values.

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